Orders are normally shipped the same or following business day at 11 a.m., excluding Saturdays, Sundays & Canadian statutory holidays, by Canada Post and USPS.
We currently only ship to Canada & the United States, including outlying islands.
At this time, please expect delays to the service standards given below as the Coronavrus has significantly impacted on the volume Canada Post and USPS has to handle.
See below for reasons why we don't ship directly to other countries. However, there is a service called Shop & Ship that you can use to have an order shipped to a Canadian address and then forwarded to you.
We offer free shipping that includes a tracking number on all orders over $90 within Canada (before taxes) and the United States (no taxes are charged).
When you check out your order, you will be offered various options which depend on the weight of your order, whether you would like a tracking number or not & whether it qualifies for free shipping. Free shipping is by tracked parcel. The following options will be offered and shipping is by USPS.
Small packet air, no tracking #, approx. 10 business days ($5.88 to $13.69 US)
Tracked parcel, tracking #, approx. 10 business days ($8.77 to $17.63 US)
Expedited parcel, tracking #, approx. 8 business days ($15.89 to $19.17 US)
Expresspost, tracking #, approx. 6 business days ($19.86 to $27.87 US)
Shipping is by Lettermail @ $3.19 (no tracking number) if an order is slim & light enough. Delivery times will be the same as that for expedited parcel.
|# business||# business|
|Province or Territory||Cost||days||Cost||days|
|Prince Edward Island||14.26-17.86||6||20.62-31.77||4|
Note: Some remote areas of Canada can only be serviced by air delivery. In these cases a $5.00 additional fee will be charged if your order qualifies for free shipping.
We only ship to Canada & the US as shipping can take a minimum of 14 to 21 business days to other countries and up to several months at times depending on customs in your country. Postage with tracking numbers, the only method we would consider using for these reasons, is very expensive & as such we no longer ship outside of North America. However you can use the service Shop & Ship to have an order shipped to a Canadian depot and then forwarded to you from there.
Taxes, Customs and Import Duties
Applicable sales taxes are added to Canadian orders only. If you are an HST province, you will be charged the rate of HST applicable to your province. If you are not an HST province you will only be charged GST. If you are exempt, please include your status number and you will be refunded the taxes.
Residents of the US will not be charged any taxes but will be responsible for any customs or import duties. Normally, these do not apply to the orders we ship as we make certain that all documentation is completed in such a way that you are quite unlikely to incur any additional fees.
Note that we aim to please you, our customer - Satisfaction is Guaranteed!
Send me an email firstname.lastname@example.org with an explanation of the problem and a digital image of any damaged or broken item & I'll do my best to resolve the problem.
FYI :) In the 10 years we've been in business since 2009, we've gratefully never had a single return :)
Thanks for shopping at Nature's For You :) Diane
May you walk in the sunshine and may a rainbow always touch upon your shoulder :)